Client’s Charter

“Beyond Expectation”To client’s of the Institute of Nano Electronic Engineering (INEE), we are committed to provide an excellent quality and efficient services which fulfill all aspects in supporting efforts towards strengthening of research programs in the field of nanotechnology beyond expectation.

INEE is committed to achieve its client charter:

1. Provide laboratory facilities with 70% of the equipment or machinery to function throughout the year.
2. Achieve customers (researchers/students) satisfaction by 80% over the year.
3. Providing 20% of the total publications by UniMAP.

Client Charter’s Achievements:

1. More than 80% of equipment and machinery to function throughout 2023.
2. Reaching over 80% customer satisfaction level in 2023.
3. Successfully contributed over 20% of the total publications by UniMAP.