INEE is committed to achieve its client charter:
- Provide laboratory facilities with 70% of the equipment or machinery to function throughout the year.
- Achieve customers (researchers/students) satisfaction by 80% over the year.
- Providing 20% of the total publications by UniMAP.
Client Charter’s Achievements:
- More than 80% of equipment and machinery to function throughout 2020.
- Reaching over 80% customer satisfaction level in 2020.
- Successfully contributed over 25% of the total publications by UniMAP.